Policies


Charitable Giving
From 2020 we are going to be donating 25% of sales sold from our wild animal items to Shepreth Wildlife Park. These include Axolotl, Bull Frog, Lemur, Otters, Sea Otters, Coati, Red Squirrel, Bats and Red Pandas. This is a park local to us and was originally Willers Mill Wild Animal Sanctuary which opened to the public in 1984 as a refuge for injured and orphaned animals. Now the park participates in endangered breeding programmes and raises money and awareness of conservation projects worldwide.This is just part of our giving back to local causes that we believe in. We visit Shepreth quite requently and are happy to support a local worthwhile organisation.

We also donate 10% of greeting card sales through eBay to Wood Green, The Animals Charity. My family have rehomed from this local animal shelter for many years and we firmly agree with adopt don't shop.

 

Returns and Refunds
We want you to love our items as much as we do, but if something arrives and you are not happy with it, please get in touch with us to return the item(s) within 14 days for a full refund.

 

Privacy
We will not share your personal details with any 3rd parties. We will only get in touch with you about your order. If you wish to be added to a mailing list to find out about new products, special offers or other news, please do let us know. Or you can follow our social media.

 

Wholesale, events and stocking in local shops
Would you like to stock our products or attend your event? We can also discuss wholesale options with you, please do get in touch, dufflecat@dufflecat.co.uk